General Maintenance

Time of Notification: [ENTER TIME] (e.g. 12:01 PM EST, 11/30/2018)
Affected Services:

Maintenance Events / General Maintenance

Issue Summary: [ENTER ISSUE] (e.g. Poynt terminals are experiencing unexpected results when printing receipts)
Further to our earlier communication on this issue, we have no further update on the expected resolution time. Our technical teams continue to work towards a resolution for this issue as soon as possible.
We apologise for any service interruption and inconvenience to your business as a result of this issue.
A further update will be issued at <INSERT TIME (no later than 2 hrs. from time sent>, or before if appropriate.
Support Contact Information: TBC