Opayo E-commerce Gateway

Elavon Maintenance Notification

Maintenance

Please be aware that Elavon will conduct scheduled maintenance on our server in Ireland this Wednesday 15th and Thursday 16th May at 06:00 GMT. It is estimated that this maintenance will take XX hours on both mornings. We do not expect there to be any impact to the service we provide to you from this work. We will of course monitor our systems during this time.
In the unlikely event that there is any impact in our service to you, please do contact us on +353 (0)87 908 8373.

Time of Notification: [ENTER TIME] (e.g. 12:01 PM EST, 11/30/2018)
Affected Service(s):

Elavon Processing Solutions / Opayo E-commerce Gateway

Maintenance Impact: [ENTER DESCRIPTION OF MAINTENANCE IMPACT] (e.g. Access to the Fusebox User Interface may not be available to some users – No impact to transactions)
Maintenance Start: [ENTER MAINTENANCE START TIME] (e.g. 2:00 AM EST, 12/14/2018)
Maintenance Duration: [ENTER MAINTENANCE DURATION] (e.g. 2 hours)
Elavon will be performing scheduled maintenance as described above. [INSERT ADDITIONAL MAINTENANCE DETAILS PROVIDED BY PRODUCT OR GLOBAL OPS TEAM AS NECESSARY] (E.g. During this time, there will be an impact to transaction processing of less than 5 minutes. With the exception of this outage, customers will continue to be able to login to the Virtual Terminal for transaction processing, and in flight transactions may not be impacted.)

Your information is processed in line with Elavon’s Privacy Policy.
Elavon Financial Services DAC. Registered in Ireland – Number 418442. Registered Office: Block F1, Cherrywood Business Park, Dublin 18, D18 W2X7, Ireland. Elavon Financial Services DAC, trading as Elavon Merchant Services, is regulated by the Central Bank of Ireland.
Elavon Financial Services DAC. Registered in Ireland with Companies Registration Office. The liability of the member is limited. United Kingdom branch registered in England and Wales under the number BR022122. Elavon Financial Services DAC, trading as Elavon Merchant Services, is deemed authorised and regulated by the Financial Conduct Authority. Details of the Temporary Permissions Regime, which allows EEA-based firms to operate in the UK for a limited period while seeking full authorisation, are available on the Financial Conduct Authority’s website.

Support Contact Information: TBC